The purpose of the following examples is to give golf course operators insight and comfort that the challenges they face are not unique to the golf world.

No Go - Vonage:  avoid at all cost if you plan have your primary business phone contacted via your Internet router that provides your email.  If you send an email with a large file attachment, the bandwidth is consumed to the extent that callers to your phone can't hear you.  It is garbled.

No Go - Courtyard by Marriott with a Dell Computer:  Many Marriott Hotels use the Internet provider Merlot to handle your incoming and outgoing email.  The settings between the Dell computer and Merlot are incompatible such that you will only receive incoming email.  You cannot send email messages.

No Go - Blockbuster:  using a DOS-based computer system from 1986 with limited storage capacity, stores are required to purge their database after 90 days of customer inactivity.  Expect to see these stores close within the next couple of years. 

No Go - National Car/Alamo Rental/Blockbuster:  This company posts Internet specials on Saturday for the upcoming week.  The specials posted are not integrated into the company's rental databases.   Therefore, when you click on a special and attempt to purchase, you are not told the special is no longer available but rather shown without notice the highest rate they offer.    Hard to believe a company of National's size can't integrate its Internet specials with the core reservation engine.